The Emotional Side of Feedback

Conversation - B1-B2 | Intermediate Level

Nov. 10 Mon , 08:00 USA

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Description

In this session, we will explore the emotional side of feedback. You will learn how emotions affect the way we give and receive feedback, and how to stay calm and kind during feedback conversations. We will practice using simple expressions to show understanding and support. By the end, you will feel more confident giving feedback without hurting feelings and accepting feedback in a positive way.

Session Activities

1. How do you feel when someone gives you feedback?

2. Have you ever received feedback that made you feel bad? Why?

3. What emotions do you feel when giving feedback?

1. How can negative emotions affect how feedback is received?

2. What can you do to make feedback sound kinder?

3. How can you prepare yourself emotionally before giving feedback?

4. How can you respond when feedback hurts your feelings?

5. What’s the best way to start a feedback conversation?

6. How can feedback help build better relationships at work or school?

7. What are some phrases to give positive feedback politely?

Take it to heart

to be deeply affected by something Example: Don’t take his feedback to heart; he just wants to help you.

Hit the nail on the head

o say something exactly right Example: Her feedback really hit the nail on the head.

Cool down

to calm yourself after being angry Example: I needed to cool down before responding to the feedback.

In someone’s shoes

to imagine how another person feels Example: Try to put yourself in her shoes when giving feedback.