1. Which of the tips from the lesson (owning up, investigating, rebranding) do you think is most effective? Why?
2. What are the potential consequences of not admitting a mistake at work?
3. How important is it to ask for feedback after making a mistake?
4. What strategies do you use to stay calm and composed after a mistake?
5. How should managers handle employees who make frequent mistakes?
6. What language expressions are useful when apologizing for a mistake in a business email?
7. How can businesses use mistakes as learning opportunities to improve their processes?
8. If you were a manager, how would you support your team in owning and learning from mistakes?
9. Have you ever worked in a place where mistakes were not tolerated? How did that affect the work culture?
10. Can making a mistake ever lead to positive outcomes? Share examples.