Question 1: How can you explain the reason for your return clearly?

Question 2: What are good phrases to use when asking for a refund?

Question 3: What should you say if you want to exchange an item instead of getting a refund?

Question 4: How do you start the conversation when returning an item?

Question 5: What can you do if the product is damaged but you lost the receipt?

Question 6: What should you say if you are not satisfied with the product after using it once?

Question 7: Do you think customers sometimes abuse return policies?