1. What are some common types of workplace conflicts? (e.g., misunderstandings, personality clashes, workload issues)
2. How do different cultures approach workplace conflicts? (e.g., direct vs. indirect communication styles)
3. Why is it important to set a time to talk when emotions are calm?
4. How can framing your language help avoid sounding aggressive or confrontational?
5. Why is active listening important when resolving a conflict? How can you show you're listening?
6. What’s the difference between expressing your feelings and blaming the other person?
7. How can putting yourself in the other person’s shoes help find a solution?
8. What strategies can help you stay in control of your behavior during a disagreement?
9. Do you think conflict resolution is a natural talent or a skill people can learn? Why?
10. How can good conflict resolution improve teamwork and the work environment?
