Mastering the Unwritten Rules of Digital Communication

Adrian S

Mastering the Unwritten Rules of Digital Communication

Business - B1-B2 | Intermediate Level

8 $

Apr. 01 Wed , 14:00 USA

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Description

You already communicate online every day—this class helps you do it in a way that makes you sound professional, clear, and easy to work with.

Session Activities

1: What messaging apps do you use most for work or study?

2: Have you ever misunderstood someone’s tone in a message?

3: Do you prefer calls, voice notes, or text? Why?

1: Describe a situation where a message caused confusion or conflict. What went wrong?

2: Do you think being “too direct” is a problem in your culture or workplace? Why?

3: How do you usually respond to messages outside working hours?

4: Your boss sends you a message at 10pm asking for something “urgent.” What do you do?

5: A colleague keeps sending unclear messages. How would you handle it professionally?

6: You need quick feedback but the person isn’t replying. What’s your next step?

7: Your team uses too many communication platforms (email, WhatsApp, Slack, etc.). How would you organize it?

8: Someone in your team uses emojis and informal language with clients. Is that acceptable? Why or why not?

9: In your country or work environment, what is considered “polite” in digital communication? What might surprise foreigners?

Follow up (on something)

To check progress or get an update after a previous message or action.

Get back to (someone)

To respond to someone later, usually after finding more information.

Reach out (to someone)

To contact someone, often to ask for help, information, or support.

Loop someone in

To include someone in a conversation or keep them informed about something.

Touch base

To briefly communicate with someone to share updates or confirm plans.

Flag (something)

To highlight or bring attention to a potential issue or important point.

Get ready for an engaging 10 minutes where you'll receive valuable feedback from your tutor regarding vocabulary, pronunciation and grammar mistakes

Rules

Be kind and respectful to everyone.

No flirting! If someone doesn’t want to share their social media or phone number, respect their choice.

Let everyone have a chance to speak.

Please avoid smoking or drinking while talking.

Keep your camera on at all times.

Note: If you break any of these rules, you may be banned