Question 1: Why is it important to stay calm when discussing controversial topics?

Question 2: What can happen if people focus on emotions instead of facts?

Question 3: How can listening carefully help you make your point more effectively?

Question 4: Is it possible to disagree respectfully with someone you strongly oppose? How?

Question 5: Should people change their opinion when they hear good arguments? Why or why not?

Question 6: What language or behaviour can quickly turn a discussion into an argument?

Question 7: What skills are most important when talking about sensitive topics at work or in public?