Question 1: What do you think is better—e-commerce or physical stores? Why?
Question 2: What is the biggest advantage of online shopping?
Question 3: Have you ever had a bad experience shopping online? What happened?
Question 4: Which is safer, online shopping or in-store shopping? Why?
Question 5: Do you trust online reviews when shopping?
Question 6: How important is it to see and touch a product before buying it?
Question 7: How has online shopping changed people’s shopping habits?
Question 8: What advice would you give to someone new to online shopping?