Talk 4 Impact First Conference 15 October 2025 13:00 GMT
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Dealing with Difficult Customers Professionally

Dealing with Difficult Customers Professionally

Business - B1-B2 | Intermediate Level

Description

In today’s session, we will:
Learn useful vocabulary and phrases for handling difficult customers.
Practise polite and professional responses in challenging situations.
Discuss personal experiences and strategies.
Build confidence in speaking about customer service.

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