1. What are some common reasons why misunderstandings happen in text or email?
2. How can we make our written messages clearer?
3. Why does punctuation (like full stops, commas, and exclamation marks) change the tone of a message?
4. How do emojis and abbreviations affect the way messages are understood?
5. What should you do if someone misunderstands your message?
6. How does cultural background influence the way people interpret written communication?
7. What are some polite phrases to use in emails to avoid sounding rude?
8. Can you think of a time when a misunderstanding in text caused a problem? How was it resolved?