Communication Lost in Text

Business - B1-B2 | Intermediate Level

Feb. 12 Wed , 08:00 USA

Play Video

Description

In this session, we will discuss why misunderstandings happen in text or email, how we can prevent them, and how to respond when confusion arises. Participants will share their experiences, practice writing clearer messages, and learn useful phrases for polite and professional communication. By the end of this session, you will feel more confident in writing clear and effective digital messages.

Session Activities

Question 1: Have you ever sent a message that someone misunderstood? What happened?

Question 2: Do you prefer texting or calling people? Why?

Question 3: Have you ever received a confusing or unclear email? How did you respond?

Question 1: What are some common reasons why misunderstandings happen in text or email?

Question 2: How can we make our written messages clearer?

Question 3: Why does punctuation (like full stops, commas, and exclamation marks) change the tone of a message?

Question 4: How do emojis and abbreviations affect the way messages are understood?

Question 5: What should you do if someone misunderstands your message?

Question 6: How does cultural background influence the way people interpret written communication?

Question 7: What are some polite phrases to use in emails to avoid sounding rude?

Question 8: Can you think of a time when a misunderstanding in text caused a problem? How was it resolved?

1. You will have a few minutes to engage in an open interaction with your classmates, so feel free to talk about anything you like! And remember to be respectful and enjoy!