How Good Are Your People Skills?

Business - B2-C1 | Advance Level

4.9 $

Dec. 18 Thu , 03:00 USA

Play Video

Description

In this intermediate level lesson, the students will explore the key elements of people skills in a business setting. They will learn how to manage their own ego and emotions, understand others through empathy, and resolve conflicts in a constructive way. The lesson will also touch on negotiation, resilience, influence, and self-presentation—skills that make professionals more effective and respected. The goal is to help students reflect on their own experiences while practicing practical communication in English.

Session Activities

Question 1: Who is the most “people-smart” person you know?

Question 2: Do you think people skills are more important than technical skills at work?

Question 3: What people skill do you struggle the most?

Question 1: Learning New Skills: Why is it important to stay open to learning from others, even junior colleagues?

Question 2: Managing Ego: How do you react when someone gives you negative feedback?

Question 3: Empathy: How do you usually show a colleague that you understand their feelings?

Question 4: Resolution Skills: What is better, solving conflicts right away or waiting until emotions cool down?

Question 5: Selling Yourself (Visibility): How can you communicate your achievements at work without sounding boastful?

Question 6: Managing Emotions: How do you stay calm in stressful situations at work?

Question 7: Negotiation Skills: When you feel overloaded with work, how do you explain it to your boss or team, and what can you do to make it better?

Question 8: Curiosity & Listening: What is the difference between hearing and listening?

People-smart

Good at understanding and getting along with others

Boastful

Talking too proudly about yourself or your achievements

Get across

Make your message understood

Pick up on

Notice or understand something not said directly

Be on the same page

Agree or share understanding

Break down barriers

Remove misunderstandings